Product information
On average, we usually give our customers a 6-8 week lead on orders. Depending on production capacity and garment type, the time can be shorter. For example - Shirts: 2-3 weeks / Trousers: 2-3 weeks
We normally take a minimum 60% deposit when an order is made - this is standard procedure in order to secure the selected fabric for your order. Most of our clients tend to pay in full at point of order, however this is not mandatory and is usually exercisd after several orders.
Always have the garment turned inside out both during washing and ironing - this allows the garment to retain its colour for longer.
F.A.Q.
They appreciate cut and details, things that aren't so obvious.
Garment Care: How do I wash and iron linen?
Linen is fantastically simple and easy material to care for. Wash inside out in cold water. Iron linen garments with a hot iron in order to allow the fibre to regain its shape
Garment Care: How do I wash and iron cotton?
Always have the garment turned inside out both during washing and ironing - this allows the garment to retain its colour for longer
Garment Care: Is there a warranty on the clothing?
For bespoke/ custom orders, we normally give a 2 month window within which you can bring the garments in for alteration if necessary. Othere than that, we advise that if your garments require any repairs or alterations you should bring them back to us and we can assess what can be done.
Order Process: How long does a custom/ bespoke order take to complete?
On average, we usually give our customers a 6-8 week lead on orders. Depending on production capacity and garment type, the time can be shorter. For example - Shirts: 2-3 weeks / Trousers: 2-3 weeks
Payment: What is the payment policy for bespoke/ custome orders?
We normally take a minimum 60% deposit when an order is made - this is standard procedure in order to secure the selected fabric for your order. Most of our clients tend to pay in full at point of order, however this is not mandatory and is usually exercisd after several orders.
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